HELP



How can I sign up www.humm.com.tr?

You may sign up by completing the required personal and address details for signing up by clicking on the button “Sign Up”.

Do I need to pay any fee when I sign up?

No, you do not need to pay any fee for the membership.

I forgot my password, what should I do?

In case you signed up on our website but you forgot your password, then click on the button “I forgot my password” by entering your e-mail address under the section “Sign In”. You will be delivered with an e-mail that will allow you to create your new password. You may renew your password in line with the directives included in the e-mail sent to you.

How do I place an order on www.humm.com.tr?

You should click on the button “add basket” for the products that you ask to purchase on the website. Then you may give your orders by selecting your personal details, address details, and payment method when you are directed to your basket.

Is www.humm.com.tr safe for shopping?

The protection of the personal details of our visitors is crucial for us. www.humm.com.tr uses ultimate safety instructions on storing and holding personal data. Your credit card details are encrypted and then, sent to the banks and are not stored by www.humm.com.tr in certain.

Which payment methods are available on the payment page?

You may make the payment by selecting one of the payment methods on the payment page; credit card, account card, transfer, and EFT.

I could not add any products to the basket, what should I do?

First, you should try to open the website by using a different internet browser. You may use internet browsers such as Google Chrome, Microsoft, Internet Explorer, Opera, Mozilla Firefox, etc. If you still have the same problem although you used a different internet browser, then you should clean your internet history and try to open it again. If the problem is not still remedied, then please notify [email protected] of this problem. 

I ask to terminate my membership, how can I do this?

You may send an e-mail to [email protected] when you ask to terminate your membership.

An error message is displayed on the screen when I place an order. How can I resolve this problem?

In such a case, we kindly advise you to clean your internet history and then, try it again. If you still have the same problem, please notify [email protected] of this problem with an e-mail.